Cancellation Policy

Overview of Our Cancellation Policy

At Envagor, we strive to ensure customer satisfaction by providing flexibility in managing your orders. Our cancellation policy outlines the procedures and conditions under which an order can be canceled. Please familiarize yourself with these terms to maintain a seamless shopping experience.

Eligibility for Cancellations

Cancellations can be requested within 24 hours of placing your order. After this period, we initiate the processing of your items to prepare for shipment, and thus, cancellations may no longer be accommodated. We recommend contacting our customer service team promptly if you decide to cancel your order.

How to Request a Cancellation

To initiate a cancellation, please send an email to our support team at support@envagor.com with your order number and request details. We will evaluate your request against our policy and notify you of the outcome as quickly as possible. If your cancellation is approved, a confirmation email will be sent, and any charges will be refunded within 5-7 business days.

Final Thoughts

At Envagor, our primary goal is to enhance the customer experience. Understanding our cancellation policy can aid in effective order management. We appreciate your cooperation and are here to assist you should you need any further clarification.